Spa Sales & Guest Experience – Flexible Schedule
Hand & Stone Massage and Facial Spa
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Benefits offered by this job
Job summary
Hand & Stone Massage and Facial Spa in Ocala, FL is seeking a Spa Associate to deliver outstanding guest experiences, greet clients, answer phones, book appointments, and promote wellness services. You will join a team that values customer care and professional presentation.
The role offers flexible schedules, ongoing training, employee discounts, and opportunities for commissions/bonuses based on performance.
Qualifications
- Knowledge of Microsoft Office and Zenoti; basic accounting principles.
- Excellent personal appearance and strong verbal and written communication skills.
- Ability to handle stressful situations professionally and multitask while focusing on the guest.
Responsibilities
- Provide excellent customer service to members/guests.
- Welcome and greet members/guests upon arrival.
- Answer phones, book appointments, sell memberships, gift cards and upgrades.
- Follow proper filing procedures/file maintenance.
- Promote health/wellness benefits of massage therapy.
- Maintain a professional and clean work environment and appearance.
- Demonstrate a positive, energetic attitude; be a team player.
- Perform various other duties as assigned.
Skills
Tools
Job description
Hand & Stone Massage and Facial Spa in Ocala, FL is seeking a Spa Associate to deliver outstanding guest experiences, greet clients, answer phones, book appointments, and promote wellness services. You will join a team that values customer care and professional presentation.
The role offers flexible schedules, ongoing training, employee discounts, and opportunities for commissions/bonuses based on performance.
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