Spa Associate

Hand & Stone - 3750 Willow Rd - Nbrook, IL; Northbrook (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Training & development

401(k)

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa is a national franchise offering massage, facials, and hair removal services, with a large footprint across the US and Canada. We are seeking a team member to ensure our customers' experience is outstanding and to contribute to a friendly, energetic spa environment.

Join us to train in the spa industry, meet sales goals, and work flexible shifts that suit your lifestyle while receiving ongoing training, employee discounts, and opportunities for advancement

Qualifications

• Must have a high school diploma or equivalent.
• Must be 18 years old or older.
• Must be exceptionally organized and have great attention to detail.
• Must be a strong team player with the ability to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals.
• Detailed knowledge of the menu of services - training provided.
• Provide excellent customer service to members and guests, building lasting relationships.
• Capable of working flexible hours.
• Communicate sales, promotions, and service options to clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales skills

Communication

Team player

Flexible hours

Education

High school diploma or equivalent

Job description

Benefits:

• Training & development


• 401(k)


• Employee discounts


• Flexible schedule

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in , is seeking a . You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their \"energetic\" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Meet membership sales goals


• Detailed knowledge of the menu of services - don't worry, we'll train you!


• Have excellent customer service to members and guests, while building relationships that last


• Capable of working flexible hours


• Effectively communicate sales, promotions, and service options with clients


• Uphold spa cleanliness standards


• Bring a positive and energetic attitude


• Answer phones, schedule appointments, and file documents


• Perform various other duties as assigned

What's in it for you?

• Competitive Compensation - hourly wage PLUS commissions.


• Contests - do you want to put your sales skills to the test? See what we have in store!


• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.


• Ongoing Training - We are ALWAYS learning and improving.


• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!


• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!


• Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?

Qualifications:

• Having a high school diploma or equivalent is required


• Must be 18 years old or older


• Must be exceptionally organized and have great attention to detail


• Must be a strong team player with the ability to work independently with minimal supervision