Spa Associate

Hand & Stone - Albany; City of Albany (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Paid time off

Training & development

Job summary

A local spa franchise located in Albany is seeking a Spa Associate to ensure customers have an outstanding experience. The ideal candidate will excel in customer service, have the ability to meet sales goals, and maintain a clean environment. We offer flexible schedules, competitive compensation with commissions, and opportunities for career advancement. Join us in a positive work environment and help our customers feel their best.

Qualifications

• Must be 18 years old or older.
• Must be exceptionally organized and have great attention to detail.
• Ability to work independently with minimal supervision.
• Must be a strong team player with the ability to work independently with minimal supervision

Responsibilities

• Meet membership sales goals - prior sales experience a must.
• Have excellent customer service to members and guests.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Excellent customer service skills

Organizational skills

Team player

Education

High school diploma or equivalent

Job description

Benefits

• 401(k) matching


• Employee discounts


• Flexible schedule


• Free food & snacks


• Free uniforms


• Paid time off


• Training & development

Job Description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Hand & Stone - Albany, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities

• Meet membership sales goals - PRIOR SALES EXPERIENCE A MUST!!


• Detailed knowledge of the menu of services – don’t worry, we’ll train you!


• Have excellent customer service to members and guests, while building relationships that last


• Capable of working flexible hours


• Effectively communicate sales, promotions, and service options with clients


• Uphold spa cleanliness standards


• Bring a positive and energetic attitude


• Answer phones, schedule appointments, and file documents


• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.


• Contests - do you want to put your sales skills to the test? See what we have in store!


• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.


• Ongoing Training - We are ALWAYS learning and improving.


• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!


• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!


• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications

• Having a high school diploma or equivalent is required


• Must be 18 years old or older


• Must be exceptionally organized and have great attention to detail


• Must be a strong team player with the ability to work independently with minimal supervision