Spa Sales and Guest Service Associate

Hand and Stone Massage and Facial Spa, Inc.; Stamford (CT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Training & development

Job summary

Hand & Stone Massage and Facial Spa in Stamford, CT is seeking a Spa Associate to enhance client experiences and drive membership sales. You will engage with clients, answer calls, schedule appointments, and support a welcoming atmosphere focused on wellness and service excellence.

Earn $17-$19 per hour plus membership commissions. Flexible scheduling and opportunities for growth are emphasized within a trusted wellness brand.

Qualifications

• Excellent customer service skills.
• Ability to meet membership sales goals.
• Strong communication with clients and teammates.

Responsibilities

• Meet membership sales goals.
• Build lasting relationships with members and guests.
• Provide exceptional customer service and create memorable experiences.
• Answer phones, schedule appointments, and manage guest reservations.
• Uphold spa cleanliness and presentation standards.

Skills

Customer service

Sales

Communication

Spa knowledge

Job description

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Training & development

Hand & Stone Massage and Facial Spa | Stamford, CT

Earn $17-$19 per hour + Membership Commissions

Be part of something special from day one and help shape the culture, client experience, and success of our growing spa.

At Hand & Stone Massage and Facial Spa, our vision is simple: to make each visit the best hour of our clients' month. As a Spa Associate, you'll be at the center of creating exceptional experiences while building rewarding relationships with clients and teammates.

This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and is motivated by sales success. Through our membership program, you can increase your earnings with membership commissions while developing valuable customer service and sales skills.

What Sets Hand & Stone Apart

Opportunity

This role is more than just answering the phone. Earn $17-$19 per hour plus membership commissions through our successful membership model. Join an industry leader in wellness backed by 20 years of proven success and enjoy a supportive environment where your growth and success are valued.

Convenience

We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle while providing a friendly and stable work environment.

Training & Growth

Your journey with us goes beyond onboarding. Enhance your spa industry career through live sales training webinars and opportunities to advance into Lead Spa Associate and management positions.

Family Focused

Strike the right work-life balance while making a difference in people's lives. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and shopping discounts through the LifeMart program. (*LifeMart benefits available in participating spas.)

Our Spa Associates

• Meet membership sales goals
• Build lasting relationships with members and guests
• Provide exceptional customer service and create memorable experiences
• Effectively communicate services, promotions, and wellness benefits
• Develop detailed knowledge of our spa menu and membership program
• Answer phones, schedule appointments, and manage guest reservations
• Uphold spa cleanliness and presentation standards
• Perform additional administrative and operational duties as needed

Why Join Our Team?

• $17-$19 per hour + Membership Commissions
• Career growth opportunities
• Sales training and development
• Flexible scheduling
• Established and trusted wellness brand
• Supportive team environment
• Opportunity to make a positive impact on clients every day