Spa Receptionist, On Call

Umpqua/Seven Feathers Companies; Canyonville (OR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision, and Rx coverage

Generous paid time off

401(k) with employer match

Fuel discounts

Free meals

Direct Pay (payday advance)

Job summary

Umpqua/Seven Feathers Companies in Canyonville is looking for a Front Desk Spa Attendant to provide exceptional guest service. Your responsibilities will include greeting guests, booking appointments, processing payments, and facilitating guest orientation.

The ideal candidate should possess a high school diploma or GED, have at least one year of guest service experience, and demonstrate excellent organizational and communication skills. We offer a competitive salary along with a comprehensive benefits package including medical coverage, 401(k) matching, and more.

Qualifications

• 1 year of experience in a guest service environment.
• 1 year of experience in retail sales.
• Excellent organizational, communication, and guest relations skills.
• Detail oriented and ability to multi-task.

Responsibilities

• Provide exceptional guest service to all resort guests.
• Direct workflow and daily operations at the spa front desk.
• Book appointments and answer guest inquiries.

Skills

Guest service

Retail sales

Microsoft Word

Microsoft Excel

Microsoft Outlook

Organization skills

Communication skills

Education

High school diploma or GED

Job description

The Position

Responsible for providing exceptional guest service to all resort guests. Directs workflow and daily operations at the spa front desk. Duties include but are not limited to:

• Responsible for the greeting of all guests, answering phones, booking appointments, upselling treatments, and checking the guests into the computer system after appropriate paperwork is filled out and processed.
• Processes payments for services, assisting guests with questions regarding spa services and products.
• Facilitates new guest orientation and escorts guests to treatment areas.
• Collects, delivers and picks up laundry from laundry area and restocks rooms and spas with clean linens and towels.
• Receives new inventory for sale.

Benefits

We offer a competitive salary and a benefits package that shows how much we care about our team, including:

• Comprehensive medical, dental, vision, and Rx coverage
• Generous paid time off to recharge and enjoy life
• 401(k) with up to a 3.5% employer match to secure your future
• Fuel discounts of 20 cents per gallon
• Free meals
• Direct Pay (payday advance)

Requirements

• High school diploma or GED certificate required.
• 1 year of experience in guest service environment and 1 year of experience in retail sales.
• Intermediate computer skills in Microsoft Word, Excel, and Outlook.
• Excellent organizational, communication, and guest relations skills.
• Clerical and administrative experience required.
• Able to read and comprehend written instructions.
• Detail oriented and have the ability to multi‑task.
• Ability to be efficient and productive in a fast‑paced environment.
• Enjoy working with people.
• Must be a team player.
• Understand and adhere to safety policies and sanitization standards required by State of Oregon Board of Cosmetology and River Rock Spa.
• 18 years of age or older.
• Current OLCC license required.
• Must be able to obtain a Class I gaming license.