Spa Receptionist PT & On Call

Umpqua Indian Development Corporation; Canyonville (OR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision, and Rx coverage

Generous Paid Time Off

401k with employer match

20¢ per gallon fuel discounts

Free meals

Direct Pay (Payday Advance)

Job summary

Umpqua Indian Development Corporation in Canyonville is seeking a Spa Front Desk Representative who will provide exceptional guest service and direct daily operations at the spa. The role involves greeting guests, booking appointments, processing payments, and managing inventory.

Qualifications include a High School Diploma or GED, a year of guest service and retail experience, as well as current OLCC license. Benefits include medical coverage, paid time off, and fuel discounts.

Qualifications

• 1 year of experience in guest service environment.
• 1 year of experience in retail sales.
• Current OLCC license required.

Responsibilities

• Provide exceptional guest service to all resort guests.
• Direct daily operations at the spa front desk.
• Process payments for services and assist guests with questions.

Skills

Guest service experience

Retail sales experience

Intermediate computer skills

Organizational skills

Communication skills

Detail-oriented

Team player

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Position

Responsible for providing exceptional guest service to all resort guests. Directs workflow and daily operations at the spa front desk. Duties include but are not limited to:

• Responsibile for the greeting of all guests, answering phones, booking appointments, upselling treatments, checking the guests into the computer system after appropriate paperwork is filled out and processed.
• Processes payments for services, assisting guests with questions regarding spa services and products.
• Facilitates new guest orientation and escorts guests to treatment areas.
• Collects, delivers and picks up laundry from laundry area and restocks rooms and spas with clean linens and towels.
• Receives new inventory for sale.

The Benefits

• Comprehensive medical, dental, vision, and Rx coverage
• Generous Paid Time Off to recharge and enjoy life
• 401k with up to a 3.5% employer match to secure your future
• 20¢ per gallon fuel discounts to keep you moving
• Free meals
• Direct Pay (Payday Advance)

Requirements

• High School Diploma or GED Certificate required.
• 1 year of experience in guest service environment and 1 year of experience in retail sales.
• Intermediate computer skills in Microsoft Word, Excel and Outlook.
• Excellent organizational, communication, and guest relations skills.
• Clerical and administrative experience required.
• Able to read and comprehend written instructions.
• Detail oriented and have the ability to multi-task.
• Ability to be efficient and productive in a fast-paced environment.
• Enjoy working with people.
• Must be a team player.
• Understand and adhere to safety policies and sanitization standards required by State of Oregon Board of Cosmetology and River Rock Spa.
• 18 years of age or older.
• Current OLCC license required.
• Must be able to obtain a Class I Gaming License.