Spa Receptionist & Guest Concierge (Part-Time)

Hilton; Waikoloa (HI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health benefits

Career growth

Travel discounts

Free meals

Onsite parking

Job summary

Hilton Waikoloa Village is seeking a part-time Spa Receptionist Attendant to join our oceanfront resort on Hawaii's Kohala Coast. You will greet guests, manage check-ins, and help create a welcoming spa environment that reflects Hilton's hospitality.

With at least one year of cash handling and six months of customer service experience, you will handle payments, keep the spa tidy, and assist the team in delivering memorable guest experiences.

Qualifications

• Minimum one year of cash handling experience.
• Six months of customer service experience.
• Basic computer skills.

Responsibilities

• Greet and assist guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to requests, and resolve any issues in a friendly, efficient manner
• Maintain a clean, inviting environment: Clean and sanitize spa areas including locker rooms, treatment spaces, and equipment in compliance with health and safety standards
• Manage spa supplies: Monitor and restock towels, refreshments, and other amenities as needed
• Monitor facility usage: Observe spa activity and report any concerns to maintain a safe and relaxing environment
• Process transactions with care: Accurately total and handle guest payments using the point-of-sale system; manage cash transactions, process credit and debit cards, issue change, and redeem gift certificates/cards
• Support spa operations: Perform general duties and provide support to the spa team as needed to enhance the guest experience

Skills

Cash handling

Customer service

Computer skills

Tools

POS system

Job description

Hilton Waikoloa Village is seeking a part-time Spa Receptionist Attendant to join our oceanfront resort on Hawaii's Kohala Coast. You will greet guests, manage check-ins, and help create a welcoming spa environment that reflects Hilton's hospitality.

With at least one year of cash handling and six months of customer service experience, you will handle payments, keep the spa tidy, and assist the team in delivering memorable guest experiences.