Spa Receptionist: Energetic Guest Experience & Sales

Hand & Stone Massage and Facial Spa; Windermere (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive compensation

Career advancement

Ongoing training

Job summary

Hand & Stone Massage and Facial Spa, a national spa franchise, is seeking a Spa Receptionist at Hand & Stone - Southwest Orlando. You will be the first point of contact, greeting clients and scheduling appointments, while guiding guests through our service menu.

We value energetic, customer-focused individuals and provide comprehensive training. The role includes answering phones, promoting services, maintaining spa cleanliness, and supporting membership sales goals.

Qualifications

• Must be 18 years old or older.
• Must be exceptionally organized and have great attention to detail.
• Must be a strong team player with the ability to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals.
• Detailed knowledge of the menu of services – training provided.
• Provide excellent customer service to members and guests, building lasting relationships.
• Capable of working flexible hours.
• Communicate sales promotions and service options with clients.
• Uphold spa cleanliness standards.
• Bring a positive and energetic attitude.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales ability

Organizational skills

Team player

Job description

Hand & Stone Massage and Facial Spa, a national spa franchise, is seeking a Spa Receptionist at Hand & Stone - Southwest Orlando. You will be the first point of contact, greeting clients and scheduling appointments, while guiding guests through our service menu.

We value energetic, customer-focused individuals and provide comprehensive training. The role includes answering phones, promoting services, maintaining spa cleanliness, and supporting membership sales goals.