Spa Receptionist

Talentify; Windermere (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Contests

Career advancement

Ongoing training

Flexible hours

Positive work environment

Employee discounts

Job summary

Hand & Stone Massage and Facial Spa in Southwest Orlando is seeking a Spa Receptionist to be a critical link in ensuring an outstanding guest experience. The role emphasizes meeting membership sales goals, mastering the service menu, and delivering exceptional customer service to members and guests with a positive, energetic attitude.

Training will be provided, and there is potential for career advancement within a supportive, team-oriented environment. Flexible hours accommodate busy lifestyles.

Qualifications

• Must be 18 years or older.
• Must be exceptionally organized with great attention to detail.
• Must be a strong team player able to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals.
• Develop detailed knowledge of the spa services menu and trainings will be provided.
• Deliver excellent customer service to members and guests and build lasting relationships.
• Capable of working flexible hours.
• Effectively communicate sales, promotions and service options with clients.
• Uphold spa cleanliness standards.
• Maintain a positive and energetic attitude.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Organization

Team player

Job description

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Hand & Stone - Southwest Orlando, is seeking a Spa Receptionist. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their energetic friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

Responsibilities:

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision