Spa Receptionist

Victory Medical & Family Care; Austin (TX); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Matching 401(k)

Medical insurance

Dental insurance

Vision insurance

Employee discount

Paid holidays

Paid time off

Job summary

Victory Medspa in South Austin is seeking a full-time receptionist to oversee daily front desk operations and deliver exceptional customer service. You will be the first contact for clients, greeting them, managing check-in/out, scheduling, and payments in a welcoming environment.

The ideal candidate has 1–2 years of customer service experience, strong communication, and multitasking abilities. The company offers holidays, paid time off, 401(k) matching, medical/dental/vision, and employee

Qualifications

• High School Diploma or GED required.
• 1–2 years of customer service experience, preferably in a spa or high-end retail environment.
• Strong communication and interpersonal skills; ability to multitask and follow up.
• Sales experience preferred.

Responsibilities

• Greet clients warmly and professionally.
• Answer calls and schedule appointments.
• Check clients in and out.
• Provide information on spa services and products.
• Maintain a clean reception area.
• Handle inquiries and resolve issues.
• Assist with local marketing events.
• Serve as liaison between aestheticians and providers.
• Process payments.
• Support administrative tasks as needed.

Skills

Communication

Customer service

Multitasking

Attention to detail

Interpersonal skills

Sales experience

Education

High School Diploma/GED

Job description

• Strong guest service orientation

Location: Austin, TX, 78704

Victory Medspa seeking a full time receptionist for our boutique style Medspa in South Austin to oversee the daily operations of our front desk area. This role is crucial in ensuring excellent customer service and efficient management of front desk activities. The ideal candidate will possess strong communication skills and a keen eye for detail. As the first point of contact for our customers, you will play a vital role in creating a welcoming environment. Victory Medical is a family oriented, locally owned business. You can expect to be paid holidays and accrue paid time off. We offer 401k matching, medical, dental and vision benefits. You will also be eligible for discounts on medical and aesthetic services as well as pharmaceutical medications and supplements. Victory Medical almost exclusively promotes from within providing advancement opportunity for driven individuals! The starting pay for this position is $17-$18/hour plus commission opportunity. Newly graduated aestheticians welcome! We look forward to speaking with you soon!

Job Responsibilities

• Welcome and greet clients in a friendly and professional manner
• Answer phone calls and schedule appointments
• Check clients in and out for their appointments
• Provide basic information about spa services and products offered
• Maintain a clean and organized reception area
• Handle client inquiries and resolve any issues or complaints
• Assist with local marketing events as needed
• Act as liaison between aesthetic specialists and treatment providers
• Collection and handling payments
• Assist with administrative tasks as needed/assigned

Qualifications

• High School Diploma/GED
• Successful sales experience preferred
• 1-2 years of customer service experience, preferably in a spa or high-end retail environment
• Ability to multi-task, exercise sound personal judgment, and utilize strong decision making, analytical, and follow-up skills
• Compelling interpersonal and communications skills (verbal and written), strong ability to influence and build rapport
• Strong guest service orientation
• Rapid learning skills with the ability to grasp concepts and protocols

Shift

• Monday-Friday 9a-5p

Salary

• $17 - $18 per hour plus commission opportunity

Benefits

• Matching 401(k)
• Dental insurance
• Vision Insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off

Victory Medical provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Victory Medical complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.