Spa Reception Agent - Part Time

Hyatt Hotels Corporation

Clearwater (FL)

On-site

USD 17,000 - 25,000

Part time

5 hours ago
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Benefits offered by this job

Free parking
Discounted Rooms
Up to 6 complimentary rooms after 3 mo
Free uniforms
Tuition Reimbursement
Retail discounts (Apple, AT&T, Verizon

Job summary

Hyatt Regency Clearwater Beach Resort and Spa in Clearwater, FL is seeking a Spa Reception Agent for a part-time, on-site role. You will manage check-ins/outs, bookings, payments, and assist guests with spa reservations and recommendations.

This position emphasizes guest service, attentiveness, and ability to work in a fast-paced resort environment. Benefits include parking and employee discounts.

Qualifications

  • Customer service or front desk experience is helpful.
  • Office/clerical experience is preferred.
  • Demonstrate computer literacy and organizational skills.
  • Clear communication with clients and colleagues; bilingual is a plus.
  • Typing, proofreading, filing and calendar management skills.
  • Hours: 9am–7pm, 3–4 days a week.

Responsibilities

  • Open and close duties; check guests in/out using Book4.
  • Collect payments and monitor spa bookings.
  • Provide spa reservations for packages or treatments.
  • Make product and treatment recommendations to spa guests.
  • Maintain cleanliness and stocked shelving in the spa reception area.

Skills

Customer service
Front desk
Phone reception
Typing
Calendar management
Bilingual ability

Tools

Book4 platform

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Hyatt Regency Clearwater Beach Resort and Spa

US - FL - Clearwater

Spa

Hourly/Entry Level Employee

Part-time

Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Spa Reception Agents host and foster an atmosphere of calm and relaxation. Primary responsibilities include opening and closing duties, utilizing the Book4 platform to check guests in and out, collecting payment, monitoring bookings, ensure cleanliness and shelving is stocked. As a Spa Reception Agent you will be responsible for spa reservations, whether it is a deluxe spa package or an individual spa treatment. This position is also responsible for making product and treatment recommendations to spa guests.

This individual promotes wellness and serves as the final point of contact for an indigenous spa experience. If you have spa reception experience in a spa resort or hotel spa, we'd love to hear from you!

As a colleague, we have you covered with awesome benefits and perks! Some of those include:

  • Free parking
  • Discounted Rooms at any participating Hyatt location starting on your first day of employment
  • Up to 6 complimentary rooms at any participating Hyatt location after 3 months of service
  • Free uniforms
  • Tuition Reimbursement
  • Discounts at various retailers – Apple, AT&T, Verizon, Headspace, and many more!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications
  • Customer service, front desk, phone answering, or phone reception experience is helpful.
  • Office experience, clerical experience, administrative experience, or personal assistant experience is preferred; related skills are welcome.
  • Demonstrate computer literacy, general computer skills, organizational skills, and time management.
  • Communicate clearly with clients and colleagues; bilingual ability is a plus.
  • Bring strong typing, proofreading, filing, and calendar management skills, along with a professional, service-focused approach.
  • Hours are 9am-7pm 3-4 days a week.

Use your past experience in spa jobs to make a difference at Hyatt.

Hyatt Regency Grand Cypress | Orlando , FL , US

Hyatt Regency Hill Country Resort and Spa | San Antonio , TX , US

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