Spa Operations Leader - Growth, Training & Flexible Hours

Massage Envy; Chicago (IL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive pay and tips

Employer-subsidized health care

Matching 401(k)

Paid time off

Employee referral bonus

Employee Assistance Program

Flexible schedule

Product and service training

Free massage, skincare or stretch

Discounts on products and services

Job summary

Massage Envy Chicago South Loop is seeking a motivated leader to run daily operations, grow memberships, and coach a team of service professionals in a wellness-focused environment.

You will drive retail sales, oversee deposits and inventory, ensure compliance, and foster a culture where staff feel valued and guests receive exceptional care.

This full-time role offers comprehensive benefits, a flexible schedule, and opportunities for professional development.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can create a strong workplace culture where employees feel valued and recognized, issues are resolved quickly and fairly

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Skills

Management experience

Sales experience

Leadership

Communication

Job description

Massage Envy Chicago South Loop is seeking a motivated leader to run daily operations, grow memberships, and coach a team of service professionals in a wellness-focused environment.

You will drive retail sales, oversee deposits and inventory, ensure compliance, and foster a culture where staff feel valued and guests receive exceptional care.

This full-time role offers comprehensive benefits, a flexible schedule, and opportunities for professional development.