Spa Membership & Guest Experience Specialist

Hand & Stone Massage and Facial Spa; Portsmouth (NH); Hybrid; USD 21,000 - 22,000; Full time

Benefits offered by this job

Contests

Referral bonus

Childcare discounts

Free uniforms

Advancement opportunities

Training & development

Performance bonus

Company events

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa in Portsmouth, NH is hiring a Guest Experience & Membership Sales Associate to represent the brand and grow our membership community. The role focuses on greeting guests, guiding them to services, and promoting memberships with a friendly, professional approach.

Earn $15-$16 per hour plus membership commissions and performance bonuses. Flexible full-time or part-time schedules are available, with benefits like discounts, advancement opportunities, and a

Qualifications

• Experience in customer service or retail environments preferred.
• Ability to promote memberships and upsell services.
• Strong communication and interpersonal skills required.

Responsibilities

• Greet guests and create a positive first impression.
• Schedule appointments and manage the spa calendar.
• Answer calls and assist clients with questions.
• Introduce guests to membership options and spa services.
• Promote gift cards, upgrades, and wellness programs.
• Support member retention through excellent service.

Skills

Customer service

Sales

Communication

Multitasking

Reliability

Job description

Hand & Stone Massage and Facial Spa in Portsmouth, NH is hiring a Guest Experience & Membership Sales Associate to represent the brand and grow our membership community. The role focuses on greeting guests, guiding them to services, and promoting memberships with a friendly, professional approach.

Earn $15-$16 per hour plus membership commissions and performance bonuses. Flexible full-time or part-time schedules are available, with benefits like discounts, advancement opportunities, and a