Spa Guest Experience & Membership Specialist

At Hand and Stone, Opportunity Knocks.; Bridgewater Township (NJ); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Bonuses based on commissions

Job summary

Hand & Stone Turnersville is seeking a Sales Associate in Bridgewater, NJ to serve as the first point of contact for clients, greet guests, answer phones, and book appointments. You will explain services and help members choose plans that fit their lifestyle, with on-the-job training provided.

The role focuses on delivering great service, driving memberships, and meeting targets while maintaining a welcoming front desk.

Qualifications

• No spa experience is required; experience in customer service, retail, or hospitality is welcomed.
• On-the-job training will be provided for all role-specific tasks.

Responsibilities

• Welcome guests and make them feel taken care of
• Answer phones, schedule and confirm appointments
• Learn our menu and recommend the right service for each client
• Talk to clients about memberships and hit monthly goals
• Share current promotions and keep the front desk clean and stocked
• Handle filing and other day-to-day tasks

Skills

Customer service

Sales

Communication

Retail experience

Job description

Hand & Stone Turnersville is seeking a Sales Associate in Bridgewater, NJ to serve as the first point of contact for clients, greet guests, answer phones, and book appointments. You will explain services and help members choose plans that fit their lifestyle, with on-the-job training provided.

The role focuses on delivering great service, driving memberships, and meeting targets while maintaining a welcoming front desk.