Spa Massage Therapist: Elevate Guest Experience

White Lodging Services, Inc.; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability Insurance

Paid Parental Leave

DailyPay

Employee Assistance Program

Job summary

White Lodging Services, Inc. is seeking a licensed Massage Therapist to perform massage and body treatments at our premium hotel spa, delivering an exceptional guest experience in a welcoming, professional environment.

You will maintain treatment rooms and standards, educate guests on products, protect privacy, and cultivate guest relationships. Required: current state licensure and 2+ years of industry experience, with strong communication and confidentiality.

Qualifications

• Current state licensure as a Massage Therapist.
• 2+ years of industry experience preferred.
• Proficiency in performing all applicable massage and body treatments.
• Excellent verbal and written communication skills.
• Outstanding people skills with a warm, friendly, and professional manner.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Perform massage and body treatments per established standards and certifications.
• Deliver an exceptional guest experience by anticipating needs and creating a welcoming environment.
• Maintain expert knowledge of spa services, products, hotel amenities, and local area.
• Educate guests on product ingredients, benefits, and at-home care recommendations.
• Answer guest questions in a knowledgeable, professional, service-focused manner.
• Maintain treatment rooms, supplies, and service areas per spa standards.
• Protect guest privacy and confidentiality at all times.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

People skills

Confidentiality

Job description

White Lodging Services, Inc. is seeking a licensed Massage Therapist to perform massage and body treatments at our premium hotel spa, delivering an exceptional guest experience in a welcoming, professional environment.

You will maintain treatment rooms and standards, educate guests on products, protect privacy, and cultivate guest relationships. Required: current state licensure and 2+ years of industry experience, with strong communication and confidentiality.