Spa Massage Lead & Training Mentor

Cache Creek Casino Resort; Oceanside (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Dental Insurance

Life Insurance

Paid Time Off (PTO)

401k Savings Plan

Tuition Reimbursement

Free meals in Employee Dining Room

Weekly Paychecks

Medical Insurance

Vision Care Insurance

Employee Discounts

Job summary

Cache Creek Casino Resort’s Spa is hiring a Massage Therapist Lead to train staff and provide massage and body treatments. You will maintain high guest service standards, teach techniques, and ensure inventory and cleanliness of the spa.

The role requires 500 hours, a CMT certificate, and at least 3 years of related experience, with weekend/holiday availability and knowledge of spa retail products.

Qualifications

• Must have 500+ hours as a massage therapist with a valid CMT certificate.
• Three years related experience or training; Bachelor's degree or equivalent.
• Proven customer service and spa retail knowledge.

Responsibilities

• Lead and train massage therapists and spa staff.
• Maintain high guest service standards and conduct skill tests.
• Review daily schedules for staffing efficiency.
• Attend management meetings to improve service quality.
• Perform massage and body treatments as offered by The Spa at CCCR.
• Maintain knowledge of anatomy and spa products; cross-sell where appropriate.
• Ensure cleanliness, equipment checks, and inventory control.
• Work weekends/holidays and adhere to spa policies.

Skills

Massage therapy

Staff training

Customer service

Retail knowledge

Education

CMT certificate

500+ hours massage therapy

3+ years experience

Bachelor's degree

Job description

Cache Creek Casino Resort’s Spa is hiring a Massage Therapist Lead to train staff and provide massage and body treatments. You will maintain high guest service standards, teach techniques, and ensure inventory and cleanliness of the spa.

The role requires 500 hours, a CMT certificate, and at least 3 years of related experience, with weekend/holiday availability and knowledge of spa retail products.