Spa Manager: elevating guest wellness & team excellence

Northwood Hospitality LLC; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation package

Opportunities for professional development

Employee discounts on hotel services

Medical, Dental, Vision

Paid Time Off

Job summary

An upscale hospitality management firm is seeking an experienced Spa Manager for their hotel spa in Charlotte, NC. The role involves overseeing daily operations, managing staff, and ensuring exceptional guest experiences. Ideal candidates will have strong leadership skills, a passion for wellness, and excellent communication abilities. The position also offers competitive compensation, opportunities for professional development, and employee discounts on services.

Qualifications

• Proven experience as a Spa Manager or in a similar role.
• Ability to handle guest inquiries and complaints professionally.
• Strong understanding of marketing and sales strategies for spa services.

Responsibilities

• Oversee daily operations ensuring smooth running of spa.
• Manage staff schedules, including hiring and training.
• Develop and manage the spa's budget effectively.

Skills

Strong leadership

Excellent communication

Knowledge of spa treatments

Interpersonal skills

Ability to work flexible hours

Job description

An upscale hospitality management firm is seeking an experienced Spa Manager for their hotel spa in Charlotte, NC. The role involves overseeing daily operations, managing staff, and ensuring exceptional guest experiences. Ideal candidates will have strong leadership skills, a passion for wellness, and excellent communication abilities. The position also offers competitive compensation, opportunities for professional development, and employee discounts on services.