Spa Manager: Growth-Driven Leader Elevating Revenue

Hand & Stone - 16615 Lancaster HWY - Charlotte, NC; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Hand & Stone Massage and Facial Spa in Charlotte, NC is seeking a full-time Spa Manager. The role focuses on directing spa operations, achieving sales targets, and delivering outstanding customer service.

We emphasize growth-minded leadership, team collaboration, and a culture of excellence. The Spa Manager will lead staff, develop marketing strategies to grow membership and revenue, manage schedules, and ensure the spa maintains a pristine, soothing environment for guests.

Qualifications

• Proven background in sales management, spa operations, and customer service.
• Strong leadership and interpersonal skills.
• Ability to develop and implement growth strategies.

Responsibilities

• Direct and organize the overall operation to maximize profits through exemplary customer service.
• Guide staff to peak efficiency through coordination, communication, and cooperation.
• Drive sales targets and ensure high levels of customer satisfaction.

Skills

Leadership

Sales & Marketing

Customer Service

Operations Management

Communication

Job description

Hand & Stone Massage and Facial Spa in Charlotte, NC is seeking a full-time Spa Manager. The role focuses on directing spa operations, achieving sales targets, and delivering outstanding customer service.

We emphasize growth-minded leadership, team collaboration, and a culture of excellence. The Spa Manager will lead staff, develop marketing strategies to grow membership and revenue, manage schedules, and ensure the spa maintains a pristine, soothing environment for guests.