Spa Manager

Hand & Stone Careers; Sunrise (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading spa franchise is seeking a Spa Manager for its new location in Sunrise, Florida. The ideal candidate will oversee daily operations, manage staff, and implement marketing strategies to enhance customer satisfaction and drive revenue. This role offers competitive compensation, growth opportunities, and the chance to create a vibrant workplace culture.

Benefits

401(k)

Paid time off

Wellness resources

Performance-based bonus

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Qualifications

• Great personality and interpersonal skills.
• Strong sales and marketing skills.
• Leadership skills to manage a diverse staff.

Responsibilities

• Oversee operations to maximize profits through customer service.
• Create marketing strategies to maximize revenue.
• Hire, train, supervise, and mentor team members.

Skills

Interpersonal skills

Sales skills

Leadership skills

Communication skills

Organizational skills

Customer focus

Job description

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Wellness resources
• Performance-based bonus
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Job Description:

At Hand and Stone, opportunity knocks. Hand & Stone Massage and Facial Spa is opening a new spa in Hand & Stone - Singh Spas! We are growing rapidly and are part of a successful franchise system with over 500 locations across the US and Canada.

We are seeking an energetic and reliable Spa Manager to oversee our operations in [Hand & Stone - Singh Spas]. Are you often described as a dynamic leader or a fantastic motivator? Do you want the power to develop an amazing workplace culture?

As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and satisfaction. The ideal candidate will understand the importance of collaboration, guiding staff to operate efficiently through coordination, communication, and cooperation. You will be responsible for daily operations, focusing on achieving sales targets and delivering exceptional customer service. We value performance and creativity, offering opportunities for personal growth.

Qualifications:

• Great personality and interpersonal skills
• Strong sales and marketing skills to grow the business
• Leadership skills to manage a diverse staff
• Excellent communication skills
• Organizational skills to ensure smooth operations
• Empathy and customer focus
• Spa experience is a plus, but not required; training will be provided

Responsibilities:

• Overcome objections and increase membership
• Create marketing strategies to maximize revenue
• Perform data analysis to inform business decisions
• Work independently with sound judgment
• Plan and direct daily operations
• Manage staff schedules to optimize capacity and profits
• Maintain cleanliness and ambiance
• Manage inventory
• Ensure customer satisfaction and address complaints
• Ensure compliance with policies and regulations
• Hire, train, supervise, and mentor team members
• Motivate and empower staff to meet high standards

What’s in it for you?

• Opportunity to implement creative strategies for a successful new spa
• Growth opportunities
• Competitive compensation
• Commission and bonuses
• Employee discounts