Spa Manager

Hand & Stone Massage and Facial Spa at Durbin Pavilion; Florida; Presencial; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Training & development

401(k) matching

Bonus based on performance

Employee discounts

Descripción de la vacante

Hand & Stone Massage and Facial Spa at Durbin Pavilion in Florida is hiring a full-time Spa Manager to lead operations, sales, and service excellence. The role focuses on coaching a team, driving memberships, and delivering an outstanding guest experience.

The ideal candidate has 2–3 years of management experience in spa/retail/hospitality, with flexibility for varied hours including nights and weekends. Promote massage and skincare benefits to clients.

Formación

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry.

Responsabilidades

• Coach and motivate spa team to educate and delight clients in order to boost membership and service adoption.
• Drive revenue through scheduling, marketing, and upgrading services.
• Recruit and develop a team of spa professionals and maintain a consistently excellent client experience.

Conocimientos

Management

Sales

Spa operations

Customer service

Descripción del empleo

Benefits:

• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Employee discounts

Now Hiring Spa Manager!

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Spa Manager Performance will be based on the following metrics:

• Membership Conversion –you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
• Revenue –you understand how to drive revenue via scheduling, marketing and upgrading services.
• Recruiting –you are passionate about building a team of passionate spa professionals!
• Operations –you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

What you need to succeed in this role:

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
• Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.