Spa Manager

Hand & Stone Franchise Corp; Alpharetta (GA); On-site; USD 43,000 - 60,000; Full time

Job summary

A leading spa franchise in Alpharetta is seeking a Spa Manager to oversee operations and drive sales. The ideal candidate will have a strong passion for the spa industry and proven sales management experience. Responsibilities include team recruitment, sales strategies, and exceptional customer engagement, ensuring a successful spa experience.

Benefits

Base Salary + generous bonuses

Paid vacation & holidays

Flexible work schedules

401K Retirement plan

Health insurance contributions

Employee Discounts

Complimentary services

Qualifications

• 3-5 years of management/sales experience in a membership sales environment.
• Ability to work flexible schedule including days/evenings/weekends/holidays.
• Understanding of spa services and product lines.

Responsibilities

• Recruit and retain massage therapists and estheticians.
• Manage daily operations focusing on membership and sales targets.
• Deliver exceptional customer service, primarily face to face.

Skills

Sales Success

Team Management

Customer Service

Organizational Skills

Tools

Zenoti software

Job description

Potential to earn $43,600 - $59,400 per year!

ARE YOU AN EXCEPTIONAL SALES-BUSINESS MANAGER WITH A PASSION FOR THE SPA INDUSTRY?

Ready to take your Spa Management experience to new levels?

TAKE A LOOK AT THIS GREAT OPPORTUNITY!

Hand and Stone is a massage and facial spa franchise in Alpharetta, GA. We are seeking a spa manager to quickly ramp up and run the business in this location. The ideal candidate will have a minimum 3-5 years of management/sales experience, preferably in a membership sales environment and a strong team management spirit.

Job responsibilities include but are not limited to:

• Recruiting and retaining massage therapists, estheticians, and sales associates
• Oversee and manage the daily operations of a busy spa with focus on achieving membership & sales targets
• Deliver exceptional customer service (75% of time spent working face to face with clients)
• Promote the health and wellness benefits of both massage therapy and facials to drive spa memberships and retail sales
• Handle administrative tasks including but not limited to payroll, scheduling, inventory and reporting

Desired experience and qualifications:

• A passion for people and sales
• Proven record of sales success in a membership-based business
• Demonstrated ability to balance coaching/mentoring with discipline
• Strong organizational/planning and computer skills
• Experience with a booking system like Zenoti software is a plus
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Knowledge and understanding of spa services and product lines
• Ability to understand key performance indicators and implement programs to achieve goals

Benefits

• Base Salary + generous bonuses
• Paid vacation & holidays
• Flexible work schedules and Safe working environment
• 401K Retirement plan with company matching contributions
• Health insurance contributions
• Employee Discounts
• Complimentary services (monthly)