Spa Guest Experience & Sales Specialist

Hand & Stone Massage and Facial Spa; Spring (TX); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Flexible schedule

Vision insurance

Job summary

Hand & Stone Massage and Facial Spa in The Woodlands is seeking a Spa Associate to be a critical link in delivering an outstanding guest experience. You will meet membership sales goals, learn the full menu of services, and build lasting relationships with members and guests while adapting to flexible hours.

You will provide exceptional customer service, support scheduling and administrative tasks, and contribute to a clean, welcoming spa environment.

Qualifications

• High school diploma or equivalent required.
• 18 years old or older.
• Be exceptionally organized with great attention to detail.
• Be a strong team player with the ability to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals.
• Detailed knowledge of the menu of services – training provided.
• Provide excellent customer service to members and guests and build lasting relationships.
• Capable of working flexible hours.
• Communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales

Organized

Team player

Education

High school diploma or equivalent

Job description

Hand & Stone Massage and Facial Spa in The Woodlands is seeking a Spa Associate to be a critical link in delivering an outstanding guest experience. You will meet membership sales goals, learn the full menu of services, and build lasting relationships with members and guests while adapting to flexible hours.

You will provide exceptional customer service, support scheduling and administrative tasks, and contribute to a clean, welcoming spa environment.