Spa Guest Experience & Sales Pro

Hand & Stone Massage and Facial Spa; Naples (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

PTO

Training & development

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Advancement opportunities

KinderCare discount

LifeMart program

Job summary

Hand & Stone Massage and Facial Spas in Naples, FL is seeking Spa Associates to deliver 5-star experiences and host outstanding visits for every client. You will drive membership sales, be the first point of contact, and help guests navigate services while maintaining spa cleanliness and organization.

Responsibilities include answering phones, scheduling appointments, and promoting promotions and service options.

Qualifications

• Meet membership sales goals.
• Detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Membership sales

Customer service

Communication

Menu knowledge

Job description

Hand & Stone Massage and Facial Spas in Naples, FL is seeking Spa Associates to deliver 5-star experiences and host outstanding visits for every client. You will drive membership sales, be the first point of contact, and help guests navigate services while maintaining spa cleanliness and organization.

Responsibilities include answering phones, scheduling appointments, and promoting promotions and service options.