Spa Guest Experience Pro – Growth & Flexible Shifts

Hand & Stone Franchise Corp; Park Ridge (IL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

KinderCare discount

LifeMart program

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to deliver 5-star experiences for every client, from greeting members to scheduling appointments and guiding service options.

You will meet membership sales goals while maintaining spa cleanliness and providing outstanding customer service, with shifts designed to fit a busy lifestyle and opportunities for growth within the company.

Qualifications

• Customer service oriented and friendly demeanor
• Strong communication and interpersonal skills
• Ability to meet membership sales goals
• Excellent phone etiquette and scheduling abilities
• Attention to detail and cleanliness
• Multitasking in a fast-paced environment

Responsibilities

• Meet membership sales goals and promote spa services
• Know the service menu and promotions to advise clients
• Provide excellent customer service to members and guests
• Effectively communicate sales, promotions, and service options
• Maintain spa cleanliness and organization
• Answer phones, schedule appointments, and file documents
• Perform additional duties as assigned

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates to deliver 5-star experiences for every client, from greeting members to scheduling appointments and guiding service options.

You will meet membership sales goals while maintaining spa cleanliness and providing outstanding customer service, with shifts designed to fit a busy lifestyle and opportunities for growth within the company.