Spa Guest Experience Host with Flexible Schedule and Bonus

Salon Renter Inc.; Owings Mills (MD); Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to welcome guests, answer phones, and schedule appointments while delivering 5-star service. You will help drive membership sales and ensure every guest experiences a premium visit.

We offer a flexible schedule, paid time off, a 401(k), and performance-based bonuses. Join a nationwide network focused on guest satisfaction, teamwork, and personal growth in a welcoming environment.

Qualifications

• Greeting guests and answering phones in a friendly, professional manner.
• Knowledge of the spa's menu of services to communicate options accurately.
• Provide excellent customer service to members and guests while building lasting connections.
• Uphold spa cleanliness standards and operational standards.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates to welcome guests, answer phones, and schedule appointments while delivering 5-star service. You will help drive membership sales and ensure every guest experiences a premium visit.

We offer a flexible schedule, paid time off, a 401(k), and performance-based bonuses. Join a nationwide network focused on guest satisfaction, teamwork, and personal growth in a welcoming environment.