Spa Guest Experience Concierge

Hyatt Hotels Corporation; Charleston, Northern (SC, KY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Free room nights

Friends & Family Rates

Medical, Prescription, Dental, Vision

Paid time off

401K with company match

Beach, Tennis, and Pickleball access

Job summary

Wild Dunes Resort in Isle of Palms, SC, seeks a Spa Concierge to enhance guest experiences at our luxurious spa. You will schedule appointments, greet guests, and manage payments while maintaining cleanliness and inventory across the spa area.

The role requires a friendly, outgoing personality, reliable cash handling, and the ability to work a flexible schedule including evenings and weekends. Join a destination by Hyatt with excellent benefits and growth opportunities.

Qualifications

• Experience in spa or hospitality is preferred.
• Ability to work flexible evenings, weekends, and holidays.
• Excellent guest service and communication skills.

Responsibilities

• Schedule spa appointments to maximize revenue.
• Greet and escort spa guests.
• Check in/out salon guests and process payments.
• Maintain inventory and restock spa areas.
• Ensure spa areas remain clean and organized.
• Support flexible scheduling including evenings/weekends.

Skills

Customer service

Guest greeting

Cash handling

Inventory management

Flexibility

Tools

POS system

Job description

Wild Dunes Resort in Isle of Palms, SC, seeks a Spa Concierge to enhance guest experiences at our luxurious spa. You will schedule appointments, greet guests, and manage payments while maintaining cleanliness and inventory across the spa area.

The role requires a friendly, outgoing personality, reliable cash handling, and the ability to work a flexible schedule including evenings and weekends. Join a destination by Hyatt with excellent benefits and growth opportunities.