Spa Guest Experience Associate

Mauna Kea Resort; Waimea/Kamuela (HI); On-site; USD 30,000 - 42,000; Full time

Job summary

Mauna Kea Resort in Hawaii seeks a Spa Attendant to maintain cleanliness and safety across spa facilities while delivering friendly guest service. You will support daily operations, restock spa amenities, and assist guests with inquiries and basic reservations.

The role emphasizes hygiene, attention to detail, and the ability to work as part of a team in a dynamic spa environment. Flexibility for varied shifts and weekends is required.

Qualifications

• Strong guest-service orientation.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively as part of a team.

Responsibilities

• Maintain cleanliness and sanitation of all spa areas, equipment, and amenities.
• Clean and disinfect spa equipment and surfaces; mop floors regularly.
• Prepare and restock towels, robes, and supplies for guest use.
• Check in spa guests, issue lockers, and provide tours of locker room and facilities.
• Assist with basic spa reservations and guest inquiries as needed.
• Support daily spa operations and assist other spa team members.

Skills

Guest service

Communication

Teamwork

Flexibility

Education

High school diploma

First Aid & CPR

Job description

Mauna Kea Resort in Hawaii seeks a Spa Attendant to maintain cleanliness and safety across spa facilities while delivering friendly guest service. You will support daily operations, restock spa amenities, and assist guests with inquiries and basic reservations.

The role emphasizes hygiene, attention to detail, and the ability to work as part of a team in a dynamic spa environment. Flexibility for varied shifts and weekends is required.