Spa Guest Concierge — Part-Time Seasonal

Dollywood Parks & Resorts; Pigeon Forge (TN); Vor Ort; USD 18.000 - 23.000; Teilzeit

Zusammenfassung

The Spa Receptionist role at Dollywood's DreamMore Resort & Spa is a part-time seasonal position designed to deliver exceptional guest experiences. You will warmly greet guests, manage check-in/check-out, and handle inquiries while maintaining confidentiality and professionalism throughout all interactions.

Responsibilities include assisting with phone calls, promoting spa services and retail, processing payments at the POS, and guiding guests through treatments and schedules in a courteous,

Qualifikationen

• Must be at least 18 years of age.
• High school diploma or equivalent.
• One year job-related experience.
• Pass Typing test (score of 30 wpm or greater).
• State of Tennessee ABC License required.

Aufgaben

• Greet guests with a warm, sincere welcome and assist with check-in and checkout.
• Handle phone calls and practice proper phone etiquette.
• Promote and execute effective retail sales for each guest.
• Explain spa treatments and help guests select the best service for their needs.
• Schedule spa services and communicate policies to guests.
• Accurately collect payments and manage POS operations.
• Maintain confidentiality and guest information at all times.
• Represent the resort professionally and be an ambassador to guests.

Kenntnisse

Typing 30 wpm

Guest service

Phone etiquette

Sales

Confidentiality

Ausbildung

High school diploma or equivalent

One year related experience

Tools

Basic computer knowledge

Jobbeschreibung

The Spa Receptionist role at Dollywood's DreamMore Resort & Spa is a part-time seasonal position designed to deliver exceptional guest experiences. You will warmly greet guests, manage check-in/check-out, and handle inquiries while maintaining confidentiality and professionalism throughout all interactions.

Responsibilities include assisting with phone calls, promoting spa services and retail, processing payments at the POS, and guiding guests through treatments and schedules in a courteous,