Spa Growth Leader & People Champion

Chris Baily; New York (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Performance-based bonuses

Employee discounts on services and ret

Free membership at our location

Career growth opportunities

Job summary

Hand & Stone Williamsburg is seeking a Spa Manager who combines business leadership with a passion for wellness. You will lead a team, coach staff, and partner with ownership to grow the local spa while delivering exceptional guest experiences.

The role emphasizes sales coaching, member conversions, and ongoing staff development, with a schedule that includes evenings and at least one weekend day. Join a supportive ownership culture and advance within the Hand & Stone network.

Qualifications

• 3-5 years of management experience in spa, salon, wellness, hospitality, or retail.
• Sales-focused with a proven track record of hitting goals.
• Knowledge of skincare and massage services (or eagerness to learn and promote).
• Flexible schedule including evenings and at least one weekend day.
• Natural leader with strong communication and problem-solving abilities.

Responsibilities

• Lead and develop front desk staff and service providers to hit individual and team goals.
• Coach team to sell memberships, upgrades, and retail while driving promotions and revenue.
• Oversee spa operations, scheduling, inventory, and reporting to ensure a consistent guest experience.
• Assist with recruiting, onboarding, scheduling, and staff engagement.

Skills

Leadership

Sales skills

Team development

Communication

Problem-solving

Spa/Wellness knowledge

Job description

Hand & Stone Williamsburg is seeking a Spa Manager who combines business leadership with a passion for wellness. You will lead a team, coach staff, and partner with ownership to grow the local spa while delivering exceptional guest experiences.

The role emphasizes sales coaching, member conversions, and ongoing staff development, with a schedule that includes evenings and at least one weekend day. Join a supportive ownership culture and advance within the Hand & Stone network.