Spa Front Desk Receptionist

Hotel Park City; Park City (UT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Commissions based on retail sales

Job summary

Hotel Park City is seeking a friendly Spa Front Desk Receptionist to provide exceptional guest services, manage spa reservations, and coordinate with therapists in a tranquil Park City spa environment.

Responsibilities include handling phone inquiries, recording payments, and conveying appointment details to service staff, with opportunities for commission based on retail sales.

Qualifications

• Spa experience and knowledge of spa services is preferred but not required.
• Basic cashiering duties are also required.
• Some customer/guest service experience is essential.
• Must have strong verbal & written communication skills and attention to detail.

Responsibilities

• Provide excellent guest service to make and confirm spa reservations, communicate upcoming appointments with therapists and service providers, record and track payments.
• Answer the phones and provide information about our various spa treatments.
• Work in the beautiful, tranquil Spa work environment.

Skills

Customer service

Verbal communication

Written communication

Cashiering

Spa knowledge

Multitasking

Tools

POS system

Job description

Have a talent at helping customers relax and feel at ease?

Creating a wonderful, relaxing experience for our guests while visiting our best in class Spa is the responsibility of our Spa Front Desk Receptionist at Hotel Park City - located in beautiful Park City, UT; proud member of Autograph Collection Hotels by Marriott International.

In this position, you provide excellent guest service to make and confirm spa reservations, communicate upcoming appointments with therapists and service providers, record and track payments, answer the phones and provide information about our various spa treatments. And you get to work in the beautiful, tranquil Spa work environment!

• Prior Spa experience and knowledge of Spa services & treatments is preferred but not required. Basic cashiering duties are also required. Some customer/guest service experience is essential.
• Must have strong verbal & written communication skills and attention to detail.
• Commission possibilities based on retail sales in addition to base wage.