Spa Front Desk & Guest Experience Specialist

The Essex Resort & Spa; Essex Junction (VT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Healthcare options

401(k) with employer match

Employee discounts: Restaurant, Spa, (

Job summary

The Essex Resort & Spa in Vermont is seeking a friendly Spa Receptionist to welcome guests, check them in, and maintain a calm, professional atmosphere at the spa front desk. You will use spa software to manage bookings, handle check-ins/outs, and support fitness and relaxation areas.

Ideal candidates have a high school diploma, customer service experience, and good computer skills. The role pays $17/hour plus service charges and commissions, with comprehensive benefits and on-site perks.

Qualifications

• High school diploma or equivalent.
• Ability to work in a fast paced environment.
• Previous experience in customer service preferred.
• Computer knowledge preferred.
• Ability to communicate effectively.

Responsibilities

• Check guests in and out using Spa software.
• Provide a professional and friendly attitude to all customers and employees.
• Meet guest needs: fitness room, locker room, relaxation area.
• Maintain a cash bank effectively.
• On time attendance and dress code required.

Skills

Customer service

Communication skills

Spa software

Cash handling

Education

High school diploma or equivalent

Tools

Spa software

Job description

The Essex Resort & Spa in Vermont is seeking a friendly Spa Receptionist to welcome guests, check them in, and maintain a calm, professional atmosphere at the spa front desk. You will use spa software to manage bookings, handle check-ins/outs, and support fitness and relaxation areas.

Ideal candidates have a high school diploma, customer service experience, and good computer skills. The role pays $17/hour plus service charges and commissions, with comprehensive benefits and on-site perks.