Spa Front Desk Guest Experience Lead

Massage Heights Indianapolis

Little Rock (AR)

On-site

USD 15,911 - 22,661

Part time

14 days+
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Benefits offered by this job

Bonus based on performance
Company parties
Competitive salary
Health insurance
Paid time off
Wellness resources

Job summary

Massage Heights Indianapolis in Little Rock is looking for a vibrant Guest Service Manager to deliver outstanding service and build lasting connections at our Medical Center location. This role requires someone who thrives in a fast-paced, collaborative environment and approaches every interaction positively.

The Guest Service Manager will manage daily operations, drive sales of services, and enhance guest experiences. Compensation is $14.00 per hour with comprehensive health and wellness benefits, a supportive culture, and opportunities for advancement.

Qualifications

  • Available to work 32+ hours/week, including a mix of mornings, evenings, and weekends.
  • Calm under pressure and solution-focused when challenges arise.
  • Motivated to meet goals and go the extra mile for guests and teammates.

Responsibilities

  • Ensure smooth daily operations by managing bookings and processing payments.
  • Drive sales of memberships, packages, and retail items through personalized recommendations.
  • Connect with guests to build rapport and create a memorable experience.

Skills

Customer service or sales experience
Tech-savvy
Warm and approachable demeanor
Detail-oriented
Flexible and reliable

Job description

Massage Heights Indianapolis in Little Rock is looking for a vibrant Guest Service Manager to deliver outstanding service and build lasting connections at our Medical Center location. This role requires someone who thrives in a fast-paced, collaborative environment and approaches every interaction positively.

The Guest Service Manager will manage daily operations, drive sales of services, and enhance guest experiences. Compensation is $14.00 per hour with comprehensive health and wellness benefits, a supportive culture, and opportunities for advancement.

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