Spa Front Desk Associate

Hand & Stone Franchise Corp; Princeton (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the spa sector is seeking passionate Spa Associates to join their dynamic team. This role offers the chance to provide exceptional customer service in a vibrant environment, ensuring every guest has an outstanding experience. With flexible scheduling options, competitive compensation, and opportunities for career advancement, this position is perfect for those looking to thrive in a supportive and energetic workplace. Join a company that values its employees and fosters a positive work culture while making a significant impact in the wellness industry.

Benefits

Competitive Compensation

Contests

Career Advancement

Ongoing Training

Flexible Hours

Employee Discounts

Positive Work Environment

Qualifications

• Must be 18 years or older with a high school diploma.
• Strong organizational skills and attention to detail required.

Responsibilities

• Provide excellent customer service and build lasting relationships.
• Communicate effectively about services and promotions.
• Maintain cleanliness and uphold spa standards.

Skills

Customer Service Skills

Organizational Skills

Teamwork

Communication Skills

Education

High School Diploma or Equivalent

Job description

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Montgomery, NJ is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

• Having a high school diploma or equivalent is required
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision

Compensation: $15.00 per hour

At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.