Spa Front Desk Associate

Hand & Stone Careers; Newtown Township (Bucks County); On-site; USD 15,000 - 20,000; Full time

Job summary

A leading spa is looking for a Spa Front Desk Associate to provide outstanding customer service and ensure a welcoming environment. Responsibilities include greeting guests, managing appointments, and promoting wellness benefits. Join a professional and flexible work environment with opportunities for bonuses and discounts.

Benefits

Hourly wage plus commissions and bonuses

Flexible schedules

Employee discounts

Contests

Qualifications

• Knowledge of Microsoft Office applications and basic front desk principles.
• Excellent personal appearance and good verbal/written communication skills.

Responsibilities

• Provide excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships.

Skills

Customer Service

Team Player

Communication

Education

High School Diploma

Tools

Microsoft Office

Zenoti Salon and Spa

Job description

Hand and Stone is seeking a Spa Front Desk Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!

The primary qualifications and requirements of this role include, but are not limited to:

1. Provide excellent customer service to members/guests
2. Welcome and greet members/guests upon arrival
3. Answer phones, book appointments, sell memberships, gift cards, and upgrades
4. Follow proper filing procedures/file maintenance
5. Promote health/wellness benefits of massage therapy
6. Maintain a professional and clean work environment & appearance
7. Positive, energetic attitude
8. Team player
9. Perform various other duties as assigned
10. Maintain treatment rooms and common areas

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Contests

Job Requirements:

• Knowledge of Microsoft Office applications, Zenoti Salon and Spa (training provided), and basic front desk principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease while focusing on the guest.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate entity from Hand and Stone Franchise Corp. and its affiliates or subsidiaries. I understand that each franchisee is solely responsible for employment decisions, including hiring, termination, benefits, and daily operations. Hand and Stone Franchise Corp. does not review or store my application. For questions about my application or the hiring process, contact the local franchisee.

About the company

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