Spa Floor Manager — Guest Experience Leader

Mirbeau Boston South LLC; Plymouth (MA); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

401K with a company match

Medical, Dental, Vision and Life Ins.

Career advancement potential

Paid time off

Job summary

Mirbeau Boston South LLC in Plymouth, MA is seeking a Spa Manager to join Spa Mirbeau and help guests find balance and healing. The ideal candidate will be personable, enthusiastic, guest‑oriented, with spa management experience and excellent communication skills.

You will oversee Spa Desk and attendants, lead staff training, ensure proper coverage, answer product questions, stay current on spa trends, manage back‑of‑house inventory and collaborate with other departments to deliver a premium

Qualifications

• Requires strong communication and guest service skills.
• Experience in spa management is preferred.
• Proficient with computers and common software.

Responsibilities

• Oversee Spa Desk and Spa Attendants to ensure service quality.
• Lead spa staff training and monthly meetings.
• Ensure adequate coverage based on treatments booked.
• Answer product questions and guide guest selections.
• Stay current on spa trends and best practices.
• Oversee inventory of amenities and professional products.
• Promote positive public relations and handle guest concerns.
• Collaborate with other departments to deliver a premium experience.

Skills

Communication

Guest Service

Computer Skills

Job description

Mirbeau Boston South LLC in Plymouth, MA is seeking a Spa Manager to join Spa Mirbeau and help guests find balance and healing. The ideal candidate will be personable, enthusiastic, guest‑oriented, with spa management experience and excellent communication skills.

You will oversee Spa Desk and attendants, lead staff training, ensure proper coverage, answer product questions, stay current on spa trends, manage back‑of‑house inventory and collaborate with other departments to deliver a premium