Spa/Fitness Attendant I

Accor Hotels; San Diego (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Accor Hotels seeks a Spa Attendant to deliver exceptional service at Fairmont Orchid. In this role, you'll engage with guests, manage spa bookings, promote retail products, and keep spa areas immaculate. Ideal candidates possess a strong service-oriented mindset and experience in hospitality.

Benefits

Medical/drug/vision benefits

Employer-paid life and accidental insurance

401(k) retirement savings plan

Paid time off including personal and vacation days

Discounts at hotel restaurants and stores

Employee discount travel program

Complimentary meals

Qualifications

• Hospitality-focused personality with passion for service.
• Proven ability to build relationships.
• Team culture advocate for high performance.

Responsibilities

• Provide professional and engaging customer service.
• Book appointments and respond to client communications.
• Maintain cleanliness and organization of Spa areas.

Skills

Service focused personality

Relationship building

Team culture belief

Education

6 months experience in Resort Spa

Job description

Company Description

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What is in it for you:

*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana

• Premium preferred provider medical/drug/vision benefits at competitive prices*
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary meals in our employee dining facility

Job Description

You are an ambassador for the exceptional service and serene atmosphere that are hallmarks of our Spa Without Walls and fitness experience. Your warm, personal attention and service to our guests is what makes us the best.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Maximize the books by reserving treatments according to standard
• Provide information and book appointments by phone with a smile and refined verbiage
• Promptly respond all emails and communications with clients and employees
• Maintains a calm attitude in a fast pace environment
• Promote retail products
• Check in and check out guests and manage all cashier functions
• Be a Spa advocate to all hotel and enthusiastic to guests needs
• Maintain all areas clean, sanitized and organized
• Re-stock all linen and amenities to provide a pleasant ambiance for all guest
• Maintain Spa areas in a tidy manner to ensure that amenities are properly stocked

Qualifications

Your experience and skills include:

• Service focused personality and passion for hospitality
• Proven ability to build and maintain amazing relationships
• Belief in a strong team culture that will set the scene for high performance
• 6 months experience in Resort Spa, preferred

Additional Information

Hourly Rate:$24.33 USD

Visa Requirements:Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

#LI-KK2

#AlohaOrchid