Spa Experience & Membership Sales Associate

Hand & Stone Franchise Corp; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Training & development

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is seeking friendly Spa Associates in the Charlotte area. As hosts of the spa, you will greet members, answer phones, schedule appointments, and ensure a clean, welcoming environment to make every visit the highlight of our clients' month.

Join a team that values exceptional customer service and offers a path for growth. We provide Health Insurance, Dental and Vision coverage for eligible hours, paid time off, flexible scheduling, and live sales training

Qualifications

• Greet members and guests with a friendly, professional demeanor.
• Schedule appointments and answer phones accurately and efficiently.
• Promote spa services and memberships with integrity and up-sell where appropriate.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Phone etiquette

Sales awareness

Team player

Job description

Hand & Stone Massage and Facial Spas is seeking friendly Spa Associates in the Charlotte area. As hosts of the spa, you will greet members, answer phones, schedule appointments, and ensure a clean, welcoming environment to make every visit the highlight of our clients' month.

Join a team that values exceptional customer service and offers a path for growth. We provide Health Insurance, Dental and Vision coverage for eligible hours, paid time off, flexible scheduling, and live sales training