Spa Experience Concierge

montage; Peapack-Gladstone (NJ); On-site; USD 21,000 - 29,000; Full time

Job summary

Montage International is seeking a Spa Attendant to warmly welcome guests and guide them through the spa experience, ensuring cleanliness and readiness of facilities. The role emphasizes service orientation, order, and a friendly, accommodating approach to guests.

The position requires prior guest-facing experience and a minimum of one year in customer service, with a preference for spa or health club exposure.

Qualifications

• High School Diploma or equivalent preferred.
• Previous spa or health club experience preferred.
• Minimum of one year experience in customer service.

Responsibilities

• Welcoming guests and showing them to their lockers.
• Anticipate guest needs and efficiently handle all guest requests.
• Issues locker keys and towels and monitors the return of those items.
• Assist with the cleanliness and organization of locker rooms and issue desk.
• Ensuring an adequate supply of clean towels, robes and guest-wear are available.
• Maintain a clean, neat and organized issue desk by wiping counters, keeping counters clutter-free and organizing drawers and cabinets.
• Assisting with removing used linen and restocking linen.

Skills

Customer service

Guest service

Teamwork

Education

High School Diploma or GED

Spa/health club experience

Job description

Montage International is seeking a Spa Attendant to warmly welcome guests and guide them through the spa experience, ensuring cleanliness and readiness of facilities. The role emphasizes service orientation, order, and a friendly, accommodating approach to guests.

The position requires prior guest-facing experience and a minimum of one year in customer service, with a preference for spa or health club exposure.