Spa Director

Purple Eagle; Chandler (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Health insurance

PTO

1 Free Massage/Facial per month

Promotional opportunities

Incentive trip for top performers

Job summary

A wellness and spa company in Chandler is seeking a Spa Manager to lead a team of associates, estheticians, and therapists. The role requires at least five years of experience managing large teams, and a passion for sales and customer service. The manager will oversee daily operations, ensure financial success, and foster a motivating environment. Competitive salary, performance-based bonuses, and numerous employee benefits including health insurance and career growth opportunities are offered.

Qualifications

• At least five years experience managing large teams.
• Strong organizational/planning and computer skills.
• Retail or sales experience with membership-based sales model is a plus.
• Flexible schedule including weekends and holidays.
• Experience in hospitality, spa, retail, or fitness settings.

Responsibilities

• Manage spa associates, estheticians, and therapists.
• Team building including interviewing, hiring, and training.
• Deliver exceptional customer service to clients.
• Maintaining a professional and impeccable spa environment for members, guests and employees.
• Meet monthly, quarterly and annual membership, product and gift card goals.
• Working various and changing days and hours (weekend days, opening and closing required).
• Expect to work 45-50 hours a week.

Skills

Attention to detail

Customer service

Team management

Sales

Organization and planning

Payroll

Inventory management

Hospitality experience

Tools

POS systems

Job description

Chandler, United States | Posted on 01/07/2025

Are you looking for an opportunity for a career with significant growth potential? Are you dedicated to your career and love leading & developing people?

As a manager, you will manage the overall team and provide leadership, coaching, development and direction to all team members. You will be responsible to ensure financial success and provide exceptional customer service overall to both team members and clients.

Duties

• Effectively manage spa associates, estheticians and therapists while motivating the team in a fun, fast paced environment
• Team Building including interviewing, hiring, training, and scheduling
• Selling memberships and delivering great customer service to existing and new clients
• Maintaining a professional and impeccable spa environment for members, guests and employees
• Meet monthly, quarterly and annual membership, product and gift card goals
• Working various and changing days and hours (weekend days, opening and closing required)
• Expect to work 45-50 hours a week

Requirements

• A strong attention to detail
• A commitment to excellence
• At least five years experience managing large teams
• A passion for people and sales
• High level of enthusiasm
• Strong organizational/planning and computer skills
• Some Retail or sales experience with “membership based” sales model is a huge plus
• Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Relevant and successful experience in a hospitality, spa, retail, or fitness setting while holding a position of responsibility

What We Offer

• Competitive salary and performance based bonus
• Benefits including health insurance & PTO
• 1 Free Massage/Facial per month
• Promotional opportunities & career path
• Incentive trip to amazing destinations (Top Performers)