Spa Desk Associate & Guest Experience Pro

Equinox; Miami (FL); On-site; USD 20,664,000 - 34,440,000; Part time

Benefits offered by this job

Competitive salary and commissions

Complimentary Club membership

Perks and incentives with products and

Job summary

Equinox Brickell is seeking energetic Spa Desk Associates to join the team at Four Seasons Miami. This part-time role focuses on delivering exceptional customer service, guiding guests to spa services, and contributing to daily sales goals with a friendly, helpful attitude.

Ideal candidates have 1–2 years in customer service, can commit to at least three days per week, and possess strong organizational and communication skills. A spa-savvy, upbeat personality is essential.

Qualifications

• 1-2 years of customer service experience.
• Minimum 3 days per week commitment.
• Excellent organizational, communication, problem solving, and computer skills.
• Must be enthusiastic, upbeat, outgoing, personable, passionate about the spa industry.
• Must be able to multi-task.
• Be able to utilize new techniques and ideas.

Responsibilities

• Under the direction of Spa leadership, support with daily activity of Spa operation
• Contribute towards the daily service sales goals of the spa by recommending treatments and enhancements to all clients
• Support working toward monthly retail targets by informing on and selling retail products to members and guests
• Support spa-driven club outreach events and programs to promote business growth
• Provide superior customer service to all members, prospects, and guests

Skills

Customer service

Organization

Communication

Problem solving

Computer skills

Multi-tasking

Enthusiastic

Spa knowledge

Job description

Equinox Brickell is seeking energetic Spa Desk Associates to join the team at Four Seasons Miami. This part-time role focuses on delivering exceptional customer service, guiding guests to spa services, and contributing to daily sales goals with a friendly, helpful attitude.

Ideal candidates have 1–2 years in customer service, can commit to at least three days per week, and possess strong organizational and communication skills. A spa-savvy, upbeat personality is essential.