Spa Coordinator

Spavia On Burnet; Austin (TX); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Membership sales bonuses

Advancement opportunities

Commission/bonus payouts

Employee benefits

Family atmosphere

Flexible scheduling

Job summary

Spavia On Burnet in Austin, TX is seeking a Spa Coordinator who will greet guests, manage appointments, and ensure every visit reflects a premium spa experience. You will handle check-ins, transactions, and maintain a welcoming reception area while promoting memberships and product sales.

Ideal candidates are reliable, self-motivated team players with strong communication skills and multitasking abilities. Flexible, part-time or full-time schedules are available in a fast-growing luxury spa

Qualifications

• Minimum high school diploma required.
• Self-motivated and reliable.
• Professional, team-oriented attitude.
• Drug/alcohol free.
• Good communication and multitasking ability.
• Customer service, administrative and retail experience preferred.

Responsibilities

• Greet and assist guests.
• Schedule appointments and answer phones.
• Check guests in/out and process transactions accurately.
• Maintain a beautiful spa, retail space and reception area.
• Support sales of memberships and spa products.
• Educate guests about Spavia services and products.
• Respond promptly to guest inquiries and ensure an exceptional experience.
• Collaborate with team to meet spa needs.
• Attend to details in all routine duties.

Skills

Customer service

Multitasking

Team player

Punctual

Articulate speaker

Education

High School Diploma

Job description

Job Summary:

Spavia On Burnet is seeking a Spa Coordinator to join our team!We are an independently owned and operated luxury day spa located in Austin, TX.

Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup, and body wraps/scrubs! We strive to provide an exceptional experience for every guest, every visit. We couldn't complete any of this without a strong, passionate, capable team.

As a Spa Coordinator, you are the face of our spa. Our Spa Coordinators portray a polished and professional demeanor at all times. Spa Coordinators are friendly, courteous, and go above and beyond so each guest feels as if they're a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

Why join the Spavia family

• Pay: $16/hour plus membership sales bonuses and rotating monthly incentives
• Advancement opportunities in leadership with the fastest-growing spa franchise in the country. Our atmosphere is well-suited for your personal growth and development
• Competitive commission / bonus payout structure / employee benefits
• We are family: giving, respectful, team atmosphere, and fun!
• Part or Full-Time positions available.Flexibility is a plus.

Spa Coordinator Responsibilities

• Greeting and assisting guests
• Scheduling appointments and answering phones
• Checking guests in and out and ensuring the accuracy of all transactions
• Maintaining a beautiful spa, retail space, and reception area
• Membership, spa boutique, and product sales
• Provide education to guests regarding ourSpavia story, our spa boutique products and items, and our treatments offered for optimal results
• Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
• Willingness to work as a team player to proactively support the spa's needs
• Attention to detail in all aspects of spa coordinators responsibilities

Spa Coordinator Requirements:

• Minimum high school diploma.
• Self motivated
• Reliable, punctual, passionate, and goal-driven
• Professional, team player
• Drug/alcohol free
• Articulate speaker with an ability to multitask
• Combined education and previous customer service / administrative and retail experience is strongly desired