Spa Concierge Hospitality

The Woodhouse Day Spa - Columbus; Columbus (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a dedicated Spa Concierge to join their team. This role involves representing the brand with enthusiasm and professionalism while ensuring a pristine spa environment. You'll greet guests warmly, assist with appointments, and maintain spa standards, all while contributing to a positive team culture. With opportunities for growth and a supportive work environment, this position is perfect for individuals passionate about service and hospitality. Join a team that values both guest experiences and employee satisfaction!

Benefits

Dental insurance

Health insurance

Vision insurance

Paid time off

Flexible schedule

Employee discounts

Paid training

Free uniforms

Company parties

Qualifications

• Ability to work as a team and provide exceptional service.
• Excellent interpersonal skills and a professional appearance.

Responsibilities

• Greet guests with upgraded language upon arrival and departure.
• Maintain cleanliness and aesthetics of the spa environment.
• Assist guests with booking appointments efficiently.

Skills

Positive attitude

Attention to detail

Interpersonal skills

Teamwork

Job description

Benefits:

Company parties

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Paid time off

Vision insurance

DRIVE. ENTHUSIASM. LUXURY.

If these three words are words that appeal to you, Woodhouse Spas wants you on our team. We’ll expect your best and will give you ours, while providing you the tools needed to grow and succeed. Woodhouse Spas prides itself on providing luxury hospitality. Our success relies on hiring – and keeping – top hospitality talent. Opportunities for growth available.

What will I be doing? As a member of our Spa Concierge Team, you serve as a representative of the Woodhouse brand. You will be responsible for all aspects of cleanliness, set-ups, and maintaining all spa standards. Other job responsibilities to perform at the highest standards include:

Using upgraded language to greet our guests upon arrival and departure

Properly orienting our guests in the locker room areas

Assisting our guests with booking appointments in an efficient, confident, and professional manner

Assist with spa cleanliness and esthetic; providing quality service and maintaining a well-stocked locker room. This includes replenishing amenities as needed, and removing any items left behind by guests such as towels and robes

Provide immediate attention to guests needs; provide solutions

Demonstrate a thorough knowledge of spa information

The ideal Spa Concierge will have:

Positive attitude, a passion for service, and attention to detail

Ability to work as a team

Professional appearance

Excellent interpersonal skills

Although we are here to be of service to our guests, we also believe in creating an exceptional experience for our team. Nurturing a positive, respectful, and professional environment is part of our team culture and is critically important.

Benefits of employment with Woodhouse Spas include:

Flexible schedule

Paid training

Paid time off

Medical, Dental and Vision benefits

Employee discounts in services + retail

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.