Spa Concierge & Guest Experience Specialist

Kinsley Power Systems; Reno, Northern (NV, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Kinsley Power Systems is seeking a Spa Front Desk/Guest Services role in Reno, NV. The position involves greeting guests, scheduling appointments, processing payments, and supporting spa operations with a focus on accuracy and guest satisfaction.

Candidates should have strong communication skills, attention to detail, and the ability to work flexible shifts including holidays, nights, and weekends as needed. Prior spa operations experience is preferred.

Qualifications

• Excellent oral and written communication required.
• Interpersonal skills to interact with guests and team members at all levels.
• Strong attention to detail, time management and organizational skills.
• Ability to read, write and perform complex tasks accurately.
• Must have clerical, coordination, instructing, precision work, memorization, problem solving, and decision making abilities.

Responsibilities

• Greet and assist guests to ensure satisfaction and accurate information.
• Coordinate appointment scheduling and upsell spa services.
• Assist treatment staff with prep and cleanup of spa services.
• Monitor guests' safety and comfort in spa facilities.
• Handle guest check-in/out and payments via computer system.
• Answer calls and manage appointment requests with accuracy.

Skills

Exceptional communication

Interpersonal skills

Attention to detail

Time management

Organizational skills

Reading/Writing/Math

Clerical

Coordination

Instructing

Precision working

Following instructions

Memorization

Problem solving

Decision making

Job description

Kinsley Power Systems is seeking a Spa Front Desk/Guest Services role in Reno, NV. The position involves greeting guests, scheduling appointments, processing payments, and supporting spa operations with a focus on accuracy and guest satisfaction.

Candidates should have strong communication skills, attention to detail, and the ability to work flexible shifts including holidays, nights, and weekends as needed. Prior spa operations experience is preferred.