Spa Concierge: Flexible Hours, Guest Experience

Woodhouse Spa - Cedar Park; Leesburg (VA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k)

Incentive programs

Health stipend

Paid vacations

Service discounts

Paid training

New facility

Job summary

Woodhouse Day Spa in Leesburg, VA is looking for friendly front desk team members who will greet guests, provide personal attention, and help create a warm, memorable Woodhouse experience from the moment guests arrive.

You will manage phones with a welcoming smile, assist leadership to keep front desk operations professional, and enjoy training, flexible schedules (full-time or part-time), and benefits such as 401(k) and health stipends.

Qualifications

• Full-time and part-time positions available with flex time and paid training.

Responsibilities

• Provides personal attention from the time the guest walks through the door.
• Educates guests on the Woodhouse experience, welcomes them, introduces locker room and amenities, and helps create an unforgettable visit.
• Answers the phone with a smile and warm greeting.
• Ensures the lobby is clean and welcoming with appropriate lighting, music and scent for a memorable visit.
• Remembers guest preferences and personal details to personalize the experience.
• Supports leadership by ensuring front desk activities run smoothly and professionally.

Skills

Customer service

Communication skills

Phone etiquette

Job description

Woodhouse Day Spa in Leesburg, VA is looking for friendly front desk team members who will greet guests, provide personal attention, and help create a warm, memorable Woodhouse experience from the moment guests arrive.

You will manage phones with a welcoming smile, assist leadership to keep front desk operations professional, and enjoy training, flexible schedules (full-time or part-time), and benefits such as 401(k) and health stipends.