Spa Concierge: Balance, Wellness & Guest Experience

Hyatt Hotels Corporation; Austin (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Wellbeing/ Tuition reimbursement

Discounted Hyatt hotel nights

Medical, dental, vision insurance

401K with company match

Paid Time Off

Employee meals

Stock Purchase Plan

Job summary

Hyatt Regency Hill Country Resort and Spa in San Antonio/Austin area seeks a Spa Concierge for full-time work in a resort setting. You will check in guests, schedule appointments and oversee spa facilities, while coordinating with spa management and other departments.

The position requires calm handling of stressful situations, strong communication, and flexibility to work evenings, weekends, and holidays. Training and growth opportunities are emphasized.

Qualifications

• Spa Concierge checks in guests at Life in Balance Spa and manages appointments.
• Maintains locker rooms, quiet lounge and pool deck.
• Liaises between guests, spa management and other departments when needed.

Responsibilities

• Check in guests at the Life in Balance Spa and schedule appointments.
• Maintain spa facilities including locker rooms, quiet lounge and pool deck.
• Serve as liaison between guests, spa management and other departments.

Skills

PMS system knowledge (ResortSuite)

Communication skills

Computer literacy

Stress management

Task prioritization

CPR/First Aid certification

Open availability (evenings, weekends,

Tools

ResortSuite PMS

Job description

Hyatt Regency Hill Country Resort and Spa in San Antonio/Austin area seeks a Spa Concierge for full-time work in a resort setting. You will check in guests, schedule appointments and oversee spa facilities, while coordinating with spa management and other departments.

The position requires calm handling of stressful situations, strong communication, and flexibility to work evenings, weekends, and holidays. Training and growth opportunities are emphasized.