Spa Cafe Server Assistant

Omni Hotels & Resorts; Asheville (NC); On-site; USD 26,000 - 34,000; Full time

Job summary

Omni Hotels & Resorts in Asheville, NC is seeking a friendly cafe server to ensure efficient, high‑quality guest service and a clean dining area. You will set up service spaces, take and ring orders in Micros, deliver to tables, and check back with guests to ensure satisfaction.

Requirements include prior serving experience, the ability to work a flexible schedule (weekends/holidays), and relevant certifications while maintaining a neat appearance and adherence to all safety and cash-handling

Qualifications

• Experience in serving customers is preferred.
• Must be 21 years old or older.
• TABC and Food Handler certifications are required.

Responsibilities

• Set up and maintain a clean, efficient cafe service area.
• Ring orders into Micros and deliver to tables.
• Check back with guests and ensure satisfaction.
• Assist bartender when needed and keep supplies stocked.
• Adhere to cash handling standards and company policies.

Skills

Previous serving experience

21+ years old

Job description

Overview

To provide efficient friendly customer service at all times and to maintain a clean, professional top‑quality cafe.

Responsibilities

• Properly set‑up and maintain a clean and efficient service area of the cafe throughout the shift
• Perform customer service by using the Moments of Service guidelines
• Ring orders into Micros and deliver orders to the table
• Continually check back with guests
• Keep all supplies stocked
• Clean, clear and reset service areas
• Protect the hotel from liability with regard to over‑serving guests
• Complete all duties as assigned by the manager
• Assist bartender when needed
• Ensure tables are set up properly
• Aid guests in locating other areas of the hotel (walk them to destination if possible)
• Attend all designated staff meetings and training sessions
• Familiarity with food and drink menus
• Adhere to cash handling standards
• Follow all company policies and procedures; ensure clean uniform and professional appearance; maintain confidentiality of proprietary information; protect company assets
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications

• Previous serving experience preferred
• Must be able to work a flexible schedule including weekends and holidays
• TABC and Food Handler certifications are required
• Must be at least 21 years old

EEO Statement

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. The EEO is the Law poster is available using the following link.