Server Assistant (Busser)

Omni Hotels & Resorts; Bedford Township (PA); On-site; USD 16,531 - 22,041; Full time

Job summary

Omni Bedford Springs Resort & Spa in Bedford, PA is seeking a friendly, attentive Food Runner/Busser to support servers and management with prompt, courteous service. You will learn the menu and floor plan, deliver orders, maintain a clean work area, and help keep the dining room stocked and presentable.

Ideal candidates have at least 1 year of food runner or busser experience, strong communication, teamwork, and a professional appearance. ServSafe or equivalent training is required.

Qualifications

• Minimum 1 year food runner or busser experience.
• Ability to work weekends and holidays.
• Effective communication skills.
• Strong interpersonal skills and teamwork.
• Professional appearance and conduct.
• Current ServSafe or equivalent training.

Responsibilities

• Must have complete knowledge of service times and menu.
• Must have complete knowledge of floor plan, table numbers, and seat numbers.
• Supports new Omni Safe and Clean protocols throughout the outlet to support Omni's Covid-19 related sanitation protocols.
• Deliver food to correct tables according to ticket, floor plan, and seat numbers.
• Always inquire if additional service is needed from guests upon delivery and inform server or manager.
• Responsible for set-up of assigned stations with specified items.
• Maintain a clean and organized work area.
• Must consult with supervisor on any food delivery difficulty.
• Must always minimize breakage.
• Assist with Bar Back duties as needed; removal of dishware, and stocking the bar stations to par.
• Maintenance and replenishment of dining room items. Ensure items are always full, clean and presentable.
• Securing all dining room items such as platters, butter dishes, bread knives as directed by manager or posted side work.
• Ensuring all products are within date and using the FIFO method of storage.
• Attend all department meetings and other required company trainings.
• Perform any other duties as assigned by management.

Skills

Food runner

Busser

Effective communication

Teamwork

Professional appearance

Education

ServSafe or equivalent training

Tools

Open Table

Kronos

Wine Key

Knife

Job description

Omni Bedford Springs Resort & Spa

Join a team where hospitality isn't just what we do; it's who we are. At Omni Bedford Springs Resort & Spa, we believe our associates are the heart of our success. Here, you'll find more than just a job. You'll discover opportunities to learn, grow, and build a lasting career with a company that values your passion and potential. As part of the Omni family, you'll enjoy comprehensive training, mentorship and pathways for advancement, all within the inspiring setting of our historic, award-winning resort.

Whether you're beginning your hospitality journey or continuing to build your expertise, Omni Bedford Springs Resort & Spa offers a workplace where you're empowered to make a difference, and your growth is celebrated. If you're a friendly, motivated individual who takes pride in creating memorable experiences, we invite you to explore a future with us. At Omni, your career can be as remarkable as our grand historic resort itself.

Overview:

This position is responsible for assisting servers and management in any way possible to ensure prompt, and courteous service to all guests.

Responsibilities:

• Must have complete knowledge of service times and menu.
• Must have complete knowledge of floor plan, table numbers, and seat numbers.
• Supports new Omni Safe and Clean protocols throughout the outlet to support Omni's Covid-19 related sanitation protocols.
• Deliver food to correct tables according to ticket, floor plan, and seat numbers.
• Always inquire if additional service is needed from guests upon delivery and inform server or manager.
• Responsible for set-up of assigned stations with specified items.
• Maintain a clean and organized work area.
• Must consult with supervisor on any food delivery difficulty.
• Must always minimize breakage.
• Assist with Bar Back duties as needed; removal of dishware, and stocking the bar stations to par.
• Maintenance and replenishment of dining room items. Ensure items are always full, clean and presentable.
• Securing all dining room items such as platters, butter dishes, bread knives as directed by manager or posted side work.
• Ensuring all products are within date and using the FIFO method of storage.
• Attend all department meetings and other required company trainings.
• Perform any other duties as assigned by management.

Qualifications:

• Minimum 1-year food runner experience or Busser experience
• Must be able to work a variety of shifts, including weekends and holidays.
• Must be able to communicate effective.
• Must consistently demonstrate excellent interpersonal skills, be teamwork-oriented, and exhibit a positive attitude.
• Maintain a professional business appearance, attitude, and performance.
• Must have and maintain current, ServSafe or equivalent training.

Physical Requirements:

• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

Working Environment:

• Interior of restaurant kitchen and designated bar area, with occasional travel around the property as needed.
• Exposure to a kitchen environment with high temperatures.
• Exterior of Hotel with exposure to weather conditions.
• Exposure to Food and Beverage hazardous cleaning chemicals.
• Exposure to food items and beverages.

Tools & Equipment:

• Open Table, Kronos, Telephone, Wine Key, Knife.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.