Spa Attendant Supervisor – Luxury Spa Leadership

AIRE Ancient Baths Copenhagen; Los Angeles (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health Benefits Plan

Growth Opportunities

401K savings plan

Commuter Benefits Program

Complimentary Bath Experience

Employee AIRE Experience discounts

Employee Perks Program

Employee Referral Bonus Program

Inclusive team culture

Job summary

AIRE Los Angeles, opening soon in the Arts District, seeks a Spa Attendant Supervisor to lead the Links team and support the Spa Attendant Manager. You will guide and coach staff, ensure a seamless, luxurious guest journey, and uphold service standards across the bathhouse.

Requires 2+ years in a luxury spa and leadership experience; strong verbal and written communication; flexibility for weekends/holidays; and a passion for exceptional guest experiences. Competitive pay and benefits offered.

Qualifications

• Have a minimum of (2) years’ experience in a luxury spa setting; preferred.
• Have at least (2) years of leadership experience; required.
• Possess excellent verbal and written communication skills.
• Demonstrate an exceptional customer service mentality.
• Be enthusiastic, adaptive personality and possess a high level of attention to detail/aesthetic.
• Be able to prioritize, organize, and make appropriate judgment calls in a fast-paced environment.
• Have the ability to stand for prolonged periods of time, bend and lift up to (20) pounds.
• Must be flexible with their schedule. Weekend and holiday hours will be required.

Responsibilities

• Supervise the Links team during the shift, assigning posts, managing breaks, coverage, and real-time operational changes.
• Ensure smooth guest flow throughout the bathhouse experience while maintaining AIRE service standards.
• Lead AM and PM briefings to review staffing, daily priorities, and operational updates.
• Conduct walk-throughs to ensure bath areas, guest spaces, and operational stations remain clean, organized, and fully stocked.
• Maintain communication with Front Desk, Housekeeping, Facilities, and Therapist teams to support seamless operations.
• Complete shift handovers and communicate important operational updates to leadership.
• Support the department in the absence of the Manager and perform MOD duties when needed.
• Provide real-time coaching and feedback to Links team members throughout the shift.
• Support onboarding and training for new employees to ensure understanding of service and operational standards.
• Address attendance, performance, and minor team concerns while escalating issues when necessary.
• Assist with payroll review by ensuring attendance and worked hours are accurate.
• Support team engagement and maintain a positive, professional work environment.

Skills

Leadership experience

Verbal communication

Written communication

Customer service

Attention to detail

Flexible schedule

Job description

AIRE Los Angeles, opening soon in the Arts District, seeks a Spa Attendant Supervisor to lead the Links team and support the Spa Attendant Manager. You will guide and coach staff, ensure a seamless, luxurious guest journey, and uphold service standards across the bathhouse.

Requires 2+ years in a luxury spa and leadership experience; strong verbal and written communication; flexibility for weekends/holidays; and a passion for exceptional guest experiences. Competitive pay and benefits offered.