Spa Attendant - Seasonal Forbes Five-Star Service

Kohler Hospitality; Kohler (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

Kohler Co. is seeking a J-1 Spa Attendant at Kohler, WI for December through March, onsite. Join Forbes Five-Star spa team, provide guest service, maintain facilities, and support daily spa operations to ensure a memorable experience for guests.

Must be 16+, with prior customer service, strong communication, and the ability to work in a fast-paced hospitality environment. This seasonal role may include weekend shifts and lifting up to 50 pounds.

Qualifications

• Must be at least 16 years old.
• Previous customer service experience required.
• Prior computer experience is helpful.
• Strong communication and guest service skills.
• Ability to work in a fast-paced hospitality environment.
• Ability to maintain professionalism and Forbes Five-Star service standards.

Responsibilities

• Adhere to Forbes Five-Star standards, Kohler Hospitality policies, departmental SOPs, and workplace procedures.
• Participate in daily huddles, team meetings, training, and cross-training opportunities.
• Develop proficiency in all Spa Attendant functions, including Back of House, Facility, Concierge, and Respite responsibilities.
• Maintain the cleanliness, organization, and presentation of guest and operational areas throughout the spa.
• Replenish amenities and supplies while supporting facility cleanliness and daily operations.
• Assist guests with lockers, robes, sandals, amenities, and general spa needs.
• Support spa technicians, Guest Services, and leadership teams to ensure seamless guest experiences.
• Complete assigned checklists, opening and closing duties, and operational tasks.
• Identify and report safety, maintenance, and facility concerns.
• Uphold guest privacy, relaxation standards, and spa policies.
• Perform physical duties including walking, standing, lifting, carrying, pushing, and pulling supplies and equipment up to 50 pounds.
• Maintain effective communication with team members and other resort departments to support daily operations.

Skills

Customer service

Communication

Guest services

Hospitality

Teamwork

Professionalism

Job description

Kohler Co. is seeking a J-1 Spa Attendant at Kohler, WI for December through March, onsite. Join Forbes Five-Star spa team, provide guest service, maintain facilities, and support daily spa operations to ensure a memorable experience for guests.

Must be 16+, with prior customer service, strong communication, and the ability to work in a fast-paced hospitality environment. This seasonal role may include weekend shifts and lifting up to 50 pounds.