Seasonal Spa Attendant – Forbes Five-Star Guest Service

Kohler; Kohler (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

Kohler Co. in Kohler, Wisconsin, is seeking a J-1 Spa Attendant for a seasonal, onsite role from December through March. Shifts vary 6:00 a.m. to 9:30 p.m. The position emphasizes exceptional guest service and maintaining a clean, relaxing spa environment.

Responsibilities include supporting daily spa operations, assisting guests with amenities, and collaborating with spa teams to ensure a memorable experience. Must be 16+, with strong communication and hospitality skills.

Qualifications

• Must be at least 16 years old.
• Previous customer service experience required.
• Prior computer experience is helpful.
• Strong communication and guest service skills.
• Ability to work in a fast-paced hospitality environment.
• Ability to maintain professionalism and Forbes Five-Star service standards.

Responsibilities

• Adhere to Forbes Five-Star standards, Kohler Hospitality policies, SOPs, and procedures.
• Participate in daily huddles, training, and cross-training opportunities.
• Develop proficiency in Spa Attendant functions and responsibilities.
• Maintain cleanliness and presentation of guest and operational areas.
• Replenish amenities and supplies to support daily operations.
• Assist guests with lockers, robes, sandals, and amenities.
• Support spa technicians, Guest Services, and leadership teams for seamless experiences.
• Complete opening/closing duties and assigned checklists.
• Identify and report safety and facility concerns.

Skills

Customer service

Communication

Hospitality

Computer skills

Physical stamina

Job description

Kohler Co. in Kohler, Wisconsin, is seeking a J-1 Spa Attendant for a seasonal, onsite role from December through March. Shifts vary 6:00 a.m. to 9:30 p.m. The position emphasizes exceptional guest service and maintaining a clean, relaxing spa environment.

Responsibilities include supporting daily spa operations, assisting guests with amenities, and collaborating with spa teams to ensure a memorable experience. Must be 16+, with strong communication and hospitality skills.